You are here: Home > Need to Know Information > Weston-super-Mare Visitor Information Centre
The Visitor Information Centre is open seasonally between Easter and October and is located for Summer 2022 in the Water & Adventure Playpark which you can find to the north of Weston Bay. Pass the Grand Pier on your left, the Winter Gardens on your right, the Old Colonial Hotel on your right and the Playpark is on the right immediately after the car park. Staff are aways available all year round to take telephone calls on 01934 317777 or will respond to email enquiries sent to vic@wsm-tc.gov.uk. You can even message us directly via social media, find our Facebook page here or alternatively our Twitter feed can be found here.
The Visitor Information Centre offers a range of services, including a wide selection of Weston and North Somerset information leaflets, brochures and maps, plus information on local events - theatres, tide times and visitor attraction information, accommodation and getting around.
In addition, we have a range of useful Information fact sheets on local history, dog-friendly attractions, visitor attraction opening times, dates and prices, plus much more …
Visitor Centre Testimonials
"The VIC provides a great service within the limitations of its surroundings and constitution; always willing to be innovative in approach to issues and the provision of a bigger and better service" - Bristol, Bath and Somerset Tourism Award Judging Panel
“We were astounded at the amount of knowledge offered by a lovely team of people. One of the best information centres we've visited.” – Carol, London
"I find the staff always helpful and is worth visiting to newcomers and loads of helpful literature of local places and things to do" - Tripadvisor User
“Popped in for quick chat very helpful and informative. The lady that helped me certainly enjoys her job and was very knowledgeable about the local area. “ – Carole, Oxfordshire.
"As a family we visited Weston for the first time and were unsure what the town offered. We went to the visitor information center on the Saturday 20th April and were astounded with the knowledge of the staff. They gave us expert advice and were so friendly. One lady in particular was so kind to us, she let me charge my phone for half an hour!! And she was fantastic with my son. I hope this review reaches her as I really feel she needs the acknowledgement and thanks she deserves. We will be visiting Weston again". Tripadvisor User
“The staff were very helpful and lots of useful information leaflets. It is best to visit at the start of the holiday so that you can use the vouchers in the information booklet which has maps ideal for exploring and finding your way around. Best to take one each to make most use of the vouchers. What was very much appreciated was that we were allowed to take our dog in with us.” – Angela, Swindon.
Number of results: 1
Weston-super-Mare
The Visitor Information Centre, previously located at the Tropicana, has been closed due to the re-use of the building in preparation for the exciting installation of SEE MONSTER that is currently underway, due to be open in July.
Copyright 2022 Visit Weston-super-Mare All Rights Reserved
The Visitor Centre in the Tropicana has relocated to the Water & Adventure Playpark for Summer 2022. This is to the north of the Grand Pier, passing the Winter Gardens on your right, continuing on to pass the Old Colonial Hotel on your right, then Melrose Car Park. The waterpark is immediately after the car park on your right.
Explore the Great Outdoors
Frequently Asked Questions
Dog Friendly Weston-super-Mare