Please note: our Visitor Information Centre is currently closed following the Coronavirus pandemic. You can contact us via telephone: 01934 888877
The Award-Winning Weston-super-Mare Visitor Information Centre is staffed and funded by Weston Town Council in partnership with North Somerset Council who provide the premises.
You'll find us in the Tropicana building on the seafront, opposite convenient pay and display parking and public toilets (BS23 1BE). The Visitor Information Centre is currently closed, but staff are available all year round to take telephone calls on 01934 888877 or respond to email enquiries at vic@wsm-tc.gov.uk. You can even message us directly via social media, find our Facebook page here or alternatively our Twitter feed can be found here.
Check back in Spring 2021 for opening times for the new spring and summer season.
The Visitor Information Centre offers a range of services, including a wide selection of Weston and North Somerset information leaflets, brochures and maps, plus information on local events - theatres, tide times and visitor attraction information, accommodation, event tickets, discount vouchers and a variety of gifts and souvenirs. The entire centre is situated on the ground floor, making it easily accessible for wheelchair users and those with limited mobility. We have an adapted beach-going wheelchair available for FREE hire, as well as staff that can advise on the local hire of a mobility scooter, wheelchair as well as help you to find accessible accommodation.
In addition, we have a range of useful Information fact sheets on local history, dog-friendly attractions, visitor attraction opening times, dates and prices, plus much more …
Visitor Centre Testimonials
"The VIC provides a great service within the limitations of its surroundings and constitution; always willing to be innovative in approch to issues and the provision of a bigger and better service" - Bristol, Bath and Somerset Tourism Award Judging Panel
"Helpful staff with local knowledge, many info leaflets free to take away, mobility chair to lend, take, welcoming to dogs" - Tripadvisor User
“We were astounded at the amount of knowledge offered by a lovely team of people. One of the best information centres we've visited.” – Carol, London
"I find the staff always helpful and is worth visiting to newcomers and loads of helpful literature of local places and things to do" - Tripadvisor User
“Popped in for quick chat very helpful and informative. The lady that helped me certainly enjoys her job and was very knowledgeable about the local area. “ – Carole, Oxfordshire.
"As a family we visited weston for the first time and were unsure what the town offered. We went to the visitor information center on the Saturday 20th April and were astounded with the knowledge of the staff. They gave us expert advice and were so friendly. One lady in particular was so kind to us, she let me charge my phone for half an hour!! And she was fantastic with my son. I hope this review reaches her as I really feel she needs the acknowledgement and thanks she deserves. We will be visiting Weston again". Tripadvisor User
“The staff were very helpful and lots of useful information leaflets. It is best to visit at the start of the holiday so that you can use the vouchers in the information booklet which has maps ideal for exploring and finding your way around. Best to take one each to make most use of the vouchers. What was very much appreciated was that we were allowed to take our dog in with us.” – Angela, Swindon.
