Accessbility.

We’ve got an amazing sandy beach with donkeys in the summer and we’ve got a beach wheelchair available for hire allowing everyone to get out onto the sand and enjoy a beach day.

On this page you’ll find a range of general information on accessibility in Weston-super-Mare from accessible accommodation and attractions to radar keys.

Accessible Accommodation

If you are looking for somewhere to stay, please refer to our section on Accessible Accommodation in Weston-super-Mare.

VisitEngland/AA Access Statements

Many tourism venues provide information on the accessibility of their facilities and services in the form of a written Access Statement, to help you ‘know before you go’. All VisitEngland/AA star rated accommodation and quality assured attractions are required to have an Access Statement. Typical information may include, for example, the frequency of buses, useful telephone numbers, the number of steps to the front door and the availability of subtitles on televisions. When you are next researching which accommodation to stay at and attractions to visit, ask to see their Access Statements.

Disabled Toilets

There are many disabled access toilets available for use in Weston-super-Mare:

• Royal Sands Car Park area (20p admission)
• The Bay Cafe in the Tropicana (free to use with cafe purchases)
• The Victorian Cafe on the Promenade by the Grand Pier (20p admission)
• Tropicana Building Gents’ and Ladies’ at opposite ends of the building (RADAR Key)
• Rozel Seafront next to Marine Lake (20p admission)
• Weston-super-Mare Railway Station (RADAR Key)
• The Sovereign off the High Street (free to use)
• Tesco Superstore Alexandra Parade (free to use)
• Yates’s Bar Regent Street (RADAR Key)
• The Cabot Court Hotel Wetherspoons on seafront (RADAR Key)

RADAR Keys

The RADAR National Key Scheme (NKS) provides special keys for disabled people to access locked public toilets and occasionally gates on public footpaths around the UK, including North Somerset.

You can purchase a key for £3.50 from Weston-super-Mare Library which is located in Weston-super-Mare Town Hall on Walliscote Grove Road, BS23 1UJ.  Please note the library is closed on Sundays.

RADAR Accessible Toilets in Weston-super-Mare 
Tropicana (Open Seasonally)

Weston-super-Mare Railway Station

Cabot Court Hotel, Knightstone Road (Wetherspoons)

Yates’s Bar, Regent Street 

In addition, for people with more complex impairments, a Changing Place toilet is available in the Town Hall in Weston super-Mare, you will need to provide your own sling for hygiene.  Please note this is not open on Sundays.  Access via a ramp into the library entrance.  There is also a Changing Places toilet at The Tropicana which is accessed by phone to obtain a code to open the door.  This is open 7 days a week.

Wheelchair Hire

You can hire mobility scooters and wheelchairs for the day or if you’re staying for the week from the Dalesway Mobility Centre on Carlton Street alongside the Premier Inn and Dolphin Square.  Call 01934 642002 to arrange your hire.

Beach wheelchair

We want everyone to enjoy our magnificent sandy beach and with North Somerset Council’s sand-ready Beach Wheelchair everybody can.

It is available rent-free from the Tropicana office on Marine Parade. Call 01934 888 888 

The wheelchair is specially designed to help people with mobility difficulties and physical disabilities access the beach in Weston.

The beach wheelchair is available to rent for a two-hour session seven days a week between 10am and 4pm.

Advance booking is recommended. Click here to find out more.