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Passing the Time

Passing the Time

More Than Just Donkeys

Weston-super-Mare Visitor Information

Welcome to the Visitor Information Page

We hope that you will find everything here that you need to know about planning your day trip, short break or holiday to Weston-super-Mare.

If you would like to contact us direct, please click here.

Visitor Information Centre

The Visitor Information Centre has now closed until Easter 2017, when it will open for the summer season.  Exact dates are yet to be confirmed.

Please refer to our website for the most up to date information on tourism and events.

Contact Information:

General Tourist Information: 07535 551003 Monday to Friday between 9am and 5pm

To email general tourist information enquiries, please email the ViC Manager - Mrs Caroline Darlington -

Sales, Events & Media Enquiries: 07903 463700

For Love Weston website sales, media enquiries, events and membership enquiries, please email the sales coordinator Ian Jefferies -

Destination Marketing, Quality in Tourism, Accessibility, Educational Talks: 07535 091051

For enquiries relating to marketing, advertising, quality in tourism and accessibility, or if you are a school, college or university wishing to have a presentation on tourism and destination marketing, please email Debbie Matthews -

Quality in Tourism - Complaints Procedure

If you have a complaint about accommodation, attractions or places to eat in Weston-super-Mare, please contact the Love Weston Tourism Officer, Debbie Matthews, by emailing

Seafront Public Toilets

Please click here to view a map of where the public conveniences are located on the seafront.  Please note there is a 20p charge to use the seafront toilets.  If you are visiting with a school or group, please click here for information on toilet passes.

Online Information

Our Area Guide provides information on both the surrounding areas of Somerset, Bristol and North Somerset, and the Travel Guide contains some useful information planning your journey to the resort, and may also be helpful during your stay, as well as a map, up to date weather information and Tide Times.

Coach Tours & Groups

If you are a coach or group tour operator, please click here for information.

School Visits

If you are planning a trip to our seaside with your playgroup, nursery or school, please click here for details of pakages available.

Hospital Information

Weston General Hospital, with 24 Hour Accident & Emergency Department

First Aid & Lost Children

Please report in the first instance to The Bay Cafe at The Tropicana

Lost Property

Please contact The Bay Cafe at The Tropicana.

Tags: Weston-super-Mare Visitor Information

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